Visitor management

Digital visitor management system

The Flexopus visitor management system helps companies implement modern visitor registration and administration. Employees can easily invite external visitors and document them securely using the app.

Digital visitor management system

Already in use in over 4,000 offices!

Interactive Demo

Click through the functions

See the key features in the interactive demo. We would be happy to show you further functions and settings options in a personal demo appointment.

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Are you interested or do you have any questions?

Markus Merkle
Markus Merkle
Sales Manager
Secure visitor management - hosted in Germany

How does visitor management work with Flexopus?

Replace pen-and-paper sign-ins with a digital visitor management system that almost entirely automates reception tasks. Visitors can be registered by employees on a PC, by the guests themselves via email, or on-site at the reception using a kiosk terminal.
Invite visitors

Invite visitors

Hosts or office managers can pre-register visitors and automatically send them an invitation via email.

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Visitor verification

Visitor verification

Invited or walk-in visitors can conveniently complete their details online in advance or directly on-site at the visitor kiosk.

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Check-in

Check-in

Once verified, you can check in independently or via the reception or host.

Check out

Check out

Visitors are checked out upon departure. The visitor log is stored in compliance with data protection regulations.

Book parking spaces directly

Hosts can ask if guests are arriving by car during the registration process. If needed, suitable parking spaces can be booked for visitors. Naturally, workstations and meeting rooms can also be reserved for guests. Guests receive a personalized email with the booking time, selected resource, and a floor plan. Admins maintain an overview of the booking history at all times; guest bookings are clearly marked.

V0 - Visitor management software
Modern visitor registration for companies
Modern visitor registration for companies

Pre-register visitors

Easily register your guests in advance via the Flexopus app to ensure a fast and smooth check-in process on-site and reduce waiting times at reception. At the same time, you will always know who is authorized to enter the office or company premises, thereby increasing corporate security.

Modern visitor registration for companies
Modern visitor registration for companies

Pre-register visitors

Easily register your guests in advance via the Flexopus app to ensure a fast and smooth check-in process on-site and reduce waiting times at reception. At the same time, you will always know who is authorized to enter the office or company premises, thereby increasing corporate security.

Digital invitation management via email
Digital invitation management via email

Invite guests flexibly

Invite individual visitors or entire groups in advance – directly in Flexopus or conveniently via Outlook. If preferred, visitors can also be created without an email address. Guests with a registered email address automatically receive a personalized invitation including a calendar entry and can complete their details before arrival.

Digital invitation management via email
Digital invitation management via email

Invite guests flexibly

Invite individual visitors or entire groups in advance – directly in Flexopus or conveniently via Outlook. If preferred, visitors can also be created without an email address. Guests with a registered email address automatically receive a personalized invitation including a calendar entry and can complete their details before arrival.

Capture visitor data on-site
Capture visitor data on-site

On-site visitor check-in with kiosk terminal

Streamline visitor check-in using a kiosk terminal or contactlessly via QR code on their own smartphone. Visitors can verify and update their details on-site, confirm or sign documents, and receive guest Wi-Fi access if needed. Spontaneous visitors can also be registered directly at the kiosk.

Capture visitor data on-site
Capture visitor data on-site

On-site visitor check-in with kiosk terminal

Streamline visitor check-in using a kiosk terminal or contactlessly via QR code on their own smartphone. Visitors can verify and update their details on-site, confirm or sign documents, and receive guest Wi-Fi access if needed. Spontaneous visitors can also be registered directly at the kiosk.

Flexible visitor registration options

Customize your visitor management software!

In Flexopus' visitor management software, you can individually configure which data visitors must fill out to complete the verification process. Upload your own documents for verification and protect visitor data with appropriate anonymization and privacy settings.

Select registration fields

Configure the profile attributes you want to query during visitor verification.

Provide documents

Provide important documents and define which ones visitors need to agree to.

Privacy settings

Protect the privacy of your visitors by anonymizing personal data.
Visitor Management Software with signature workflow
Visitor Management Software with signature workflow

Digital signature for documents

Visitors can view and sign company documents such as policies, instructions, privacy statements, or non-disclosure agreements digitally – either in advance via invitation email or directly at the kiosk. For mandatory documents, you can ensure they are read in full before consent is given. Ideal for companies with high security and compliance requirements, such as ISO 27001 or TISAX.

Visitor Management Software with signature workflow
Visitor Management Software with signature workflow

Digital signature for documents

Visitors can view and sign company documents such as policies, instructions, privacy statements, or non-disclosure agreements digitally – either in advance via invitation email or directly at the kiosk. For mandatory documents, you can ensure they are read in full before consent is given. Ideal for companies with high security and compliance requirements, such as ISO 27001 or TISAX.

Approvals and permissions for visitor processes
Approvals and permissions for visitor processes

Individually manage visitor security

Visits can be individually secured through approval processes and security levels. Certain visitor categories can be pre-approved, and visits can be classified as low, medium, or high risk. Roles and permissions also allow you to define which users are authorized to invite visitors, view visitor data, or manage specific buildings.

Approvals and permissions for visitor processes
Approvals and permissions for visitor processes

Individually manage visitor security

Visits can be individually secured through approval processes and security levels. Certain visitor categories can be pre-approved, and visits can be classified as low, medium, or high risk. Roles and permissions also allow you to define which users are authorized to invite visitors, view visitor data, or manage specific buildings.

Automated reception workflows
Automated reception workflows

Automate reception and facility management

Automate your reception and facility management workflows: hosts are notified when their visitors check in and are automatically reminded if a visitor fails to check out. Additionally, facility management can receive a daily overview of expected visitors for each building.

Automated reception workflows
Automated reception workflows

Automate reception and facility management

Automate your reception and facility management workflows: hosts are notified when their visitors check in and are automatically reminded if a visitor fails to check out. Additionally, facility management can receive a daily overview of expected visitors for each building.

Visitor log for administrators
Visitor log for administrators

Keep track of visitors at all times

Administrators have an overview of all visitor invitations as well as guests who are currently present or have already checked out. They can manage visits on behalf of others, analyze visitor trends, export daily summaries, and view all currently present visitors in the event of an evacuation.

Visitor log for administrators
Visitor log for administrators

Keep track of visitors at all times

Administrators have an overview of all visitor invitations as well as guests who are currently present or have already checked out. They can manage visits on behalf of others, analyze visitor trends, export daily summaries, and view all currently present visitors in the event of an evacuation.

B2B Online Shop

Recommended hardware solutions

In our B2B online shop you will find suitable hardware products for expanding and supplementing visitor management.

*We currently only offer official software support for devices listed in the B2B partner shop. You can also use Flexopus on other devices with limited support.

Order from the B2B partner online shop!

Order the recommended hardware solutions in our partner B2B online shop!

Partner B2B Online Shop
Efficient and secure guest administration

What are the benefits of a visitor management app?

The Flexopus visitor management app offers numerous benefits useful for both small and large companies. The visitor system not only optimizes the organization and security of visits but also contributes to a positive perception of the company.

Professional visitor experience

First impressions are everything, especially when it comes to important clients and visitors. By using modern, professional visitor management software, you can project a credible image and provide a unique visitor experience that reflects the quality of your company.

Process visitor data securely in compliance with the GDPR

According to the GDPR, personal data may only be stored for specific purposes and for a limited time. With Flexopus's custom data anonymization settings, you can protect your visitors' data and ensure it is automatically anonymized securely and on time, in accordance with your specific requirements.

Manage multiple locations

With the workplace management app Flexopus, you can centrally manage your visitor management across all locations in one piece of software. Depending on their permissions, office managers and reception staff can view visitors at their own or other locations without necessarily being on-site.

Muster list for fire safety

With the visitor management app Flexopus, authorized personnel can view a list of all active visitors on-site in the event of a fire. This muster list helps ensure that all relevant information is available in real time during an emergency or evacuation, confirming that everyone has safely left the office.

Book a live demo!

Are you interested or do you have any questions?

Markus Merkle
Markus Merkle
Sales Manager
SATISFIED FLEXOPUS CUSTOMERS

Customer reviews of the Workplace Management App

Discover concrete use cases and learn from our satisfied customers how Flexopus makes everyday office life more flexible, efficient and easier.
Frequently asked questions about the visitor management system

Questions and answers about visitor management

What features should a visitor management app have?

A visitor management app like Flexopus should include online visitor registration, smart invitations (for completing personal details, confirming privacy policies, providing visit times, directions, or parking information), a modern digital reception greeting, and a seamless check-in/check-out function. Data should be documented in a privacy-compliant manner, tailored to the specific purpose.

How do I recognize a good visitor registration system?

A good visitor management system should map the entire process—from inviting a guest to reception and check-out—in a user-friendly and self-explanatory way. It should offer extensive customization options to best accommodate individual processes. Pay particular attention to data protection and privacy settings, as well as where the data is stored.

How does digital visitor management ensure greater security?

Visitor management is a vital tool for information and visitor security. Information security: Visitors must be aware of and adhere to company policies, such as prohibitions on video recording or restricted access to sensitive areas. Certifications like ISO 27001 or TISAX may mandate such processes to ensure information protection. Visitor security: Efficient visitor management also supports fire safety. In an emergency, it helps to have a complete list of evacuated persons on hand. Additionally, evacuation plans and safety instructions can be integrated into the visitor registration process.

How do I document visitors in compliance with ISO 27001 / TISAX?

Some documents must be signed by visitors, while others simply need to be acknowledged. The following documents are frequently used for an effective visitor management process. All of these and more can be confirmed or signed in advance via email using Flexopus digital visitor registration, or alternatively on-site via a kiosk terminal at reception. Privacy Policy: In accordance with GDPR, visitors must be informed about the processing of their personal data, including the purpose, duration, rights, data controllers, and withdrawal rights. Visitor Policy: A policy that establishes rules of conduct for office visits, such as prohibitions on photography and video recording or access to secure areas. Safety Instructions: Information regarding fire safety, accident prevention, and evacuation plans. Non-Disclosure Agreement: To protect sensitive information, as visitors may gain access to confidential information or overhear conversations.

Do I need additional hardware to use Flexopus visitor management?

No, no special hardware is required to use the Flexopus visitor management software. The software is web-based and can be used on existing tablets, PCs, or reception kiosk systems. Digital PIN/check-in solutions and visitor badges can be integrated optionally.

Who is visitor management software suitable for?

Visitor management software is ideal for companies with regular visitor traffic, such as clients, partners, or applicants. It digitizes the reception process, ensures transparency and security, and creates a professional first impression for your guests. Furthermore, you have an up-to-date list of everyone currently in the building at all times, which is a requirement of many fire safety regulations.

Which devices can be used for Flexopus visitor management?

Flexopus is completely cross-device compatible. The software can be used flexibly directly in the browser as a Progressive Web App or via mobile apps for iOS and Android.

Can guest badges be created via the visitor management system?

Yes, Flexopus supports the automatic printing of visitor badges directly after a successful check-in at the terminal. These badges can include individual information such as the guest's name, the date of the visit, and the host to increase building security.

Can the visitor management system be linked to automatic notifications?

As soon as a guest has checked in, the relevant contact person in the company is automatically notified via email or push notification. This ensures employees are immediately aware when their visitor has arrived, avoiding unnecessary inquiries at reception and optimizing guest service.

Which devices can be used for Flexopus visitor management? How does the Flexopus visitor management software enable faster check-in?

Guests can submit all necessary data and documents digitally before they arrive, so that only a quick QR code scan is required on-site. This accelerated process minimizes waiting times at reception and ensures a modern, efficient first point of contact with your company.

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Blog posts on visitor management

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