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Custom Domain: Use Flexopus under your own domain
By default, Flexopus is accessible via a subdomain such as yourcompany.flexopus.com or yourcompany.flexopus.eu. With the custom domain option, you can operate Flexopus under your own corporate domain instead – for example, book.mycompany.com or office.mycompany.com.
What is custom domain integration?
With the custom domain option, your Flexopus application is provided under a domain of your choice rather than a flexopus.com subdomain. Technically, this involves setting a CNAME record in your DNS settings that redirects traffic from your desired domain to the Flexopus infrastructure. The Flexopus team handles all further configuration.
What is the purpose of the integration?
A custom domain ensures that Flexopus fits seamlessly into your existing IT landscape and corporate communications. Typical use cases:
- Employees access Flexopus via a familiar company address without needing to know an external domain.
- The booking platform integrates visually and technically into existing intranets or employee portals.
- Companies with strict IT policies can operate Flexopus under a domain-compliant address.
How easy is the setup?
Setting up a custom domain requires two simple steps: First, contact Flexopus support and share your desired domain. Then, create a CNAME record in your DNS settings pointing to custom-domain.flexopus.com. The Flexopus DevOps team handles everything else, including server-side configuration and deployment.
A complete step-by-step guide for setup can be found in our Help Center.
What are the benefits of the integration?
- Professional appearance: Flexopus appears under your own corporate domain.
- Ease of use: Employees do not need to remember an external domain.
- Minimal effort: The DNS record is quickly set – Flexopus handles the rest.
- Redirects possible: Upon request, Flexopus can set up a redirect from the old subdomain to ensure a smooth transition for users.
- IT compliant: The solution is suitable for companies with strict requirements regarding the use of company-owned domains.
Further integrations
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Questions and answers
Is the custom domain included in the standard package?
No. The custom domain is an additional hosting service that goes beyond the standard package. Since setup and ongoing operation involve additional effort for the Flexopus DevOps team, this service is offered separately. For more information on costs and terms, please contact support@flexopus.com.
What happens to my previous Flexopus subdomain?
Once your new custom domain is activated, the previous address (e.g., yourcompany.flexopus.com) will no longer be accessible. If you have already been using the old subdomain, Flexopus can set up a redirect upon request so that users are automatically directed to the new address.
Do all Flexopus features work with a custom domain?
The vast majority of features are available without restriction. One known limitation concerns deep links in mobile push notifications (e.g., for check-in): these currently do not work when using a custom domain. All other Flexopus features are unaffected by this.
How long does the setup take?
After you have set the CNAME record and contacted Flexopus, the team will coordinate a switchover date with you. Flexopus will notify you as soon as the server-side configuration is complete. You can determine the exact schedule together with support.